Lucy Raymond
Chairman & Managing Director
Lucy brings over 47 years of experience in the London Market, with extensive knowledge of both national and international insurance markets. Known for her integrity and strong reputation within the industry, she is focused on achieving balanced outcomes for both producers and carriers, with transparency at the core of every relationship.
Gonzalo Hernandez
Director & Head of Underwriting
Leading the underwriting operation with an engineering mindset and a commercial-driven approach. Passionate about structured thinking, risk evaluation, and building efficient financial processes.
E: gonzalohernandez@wts.insure
Abbie Lewis
Finance Manager
Leading the company's financial operations, including accounting, bordereaux management, and finance systems. Progressed internally to oversee all aspects of the finance function with a focus on accuracy and control.
E: wtsfinance@wts.insure
Gloria Souto
Senior Underwriter
Underwriting with a background in humanities and education, bringing a thoughtful and structured approach to risk and decision-making. Experiences across multiple areas of the business and CII Certified.
E: gloriasouto@wts.insure
Vanessa Cuellar
Claims Manager
Overseeing the end-to-end claims process, ensuring efficient handling, communication, and fair resolution in line with company standards and policy requirements.
E: wtsclaims@wts.insure
Alberto Galis
Underwriter
Underwriting with a strong foundation in Actuarial Science and Statistics, bringing actuarial precision to underwriting and financial analysis. Experience across finance, insurance operations, and claims handling in both Mexico and the UK.
E: albertogalis@wts.insure
Compliance Team
Responsible for ensuring the business operates in line with regulatory requirements, internal policies, and industry standards. The team supports governance, risk management, and operational integrity across the organisation.
E: compliance@wts.insure
Ana Maria Salas
Underwriting Assistant
With a background in sales, marketing, and business operations, Ana brings a commercial perspective, and strong communication skills to support underwriting operations with a structured, detail-oriented, and commercially aware approach.
E: underwriting@wts.insure